We are committed to accurately delivering your order in good condition and always on time. Each order
can be shipped only to a single destination address (which would be specified at the time of payment
during the checkout process). If you wish to ship products to different addresses, you shall need to
place multiple orders. Below are some more shipping related FAQS.
What is the estimated delivery time?
SCENTICHE PERFUMES aim to process & deliver all orders within 5
working days. No deliveries will be made
on Fridays or public holidays.
We ship out orders on all weekdays (Saturday to Thursday), excluding public holidays. Orders placed on
non-working hours will be processed on the following working day.
To ensure that your order reaches you in the fastest time and in good condition, we only make shipments
Can I track my order?
We will send you and update on your order with the tracking information once it has been shipped, or you
can track your order by logging into your account.
How does your international shipment delivery/policy work?
SCENTICHE PERFUMES ships to a range of countries worldwide. There
are unfortunately countries where we
cannot ship perfume products due to their nature. We encourage you to enter your address at checkout to
see whether SCENTICHE PERFUMES is able we ship to your country.
What are your shipping charges (local/international)?
Shipping charges are auto generated by the system according to the location of your country.
International delivery usually takes 6 to 8 business days, from the date of shipment. However, parcels
may experience custom delays which are beyond our control.
What if a product is out of stock?
All orders are subject to availability. You may contact our customer service team to look into your
Can I add a message or special instructions?
There is a text box at the check out to add any notes or special instructions to your order.
What happens if my order is damaged?
We thoroughly check our products before shipping them out, however, rarely due to their fragile nature,
they may be damaged by the courier services or unforeseen circumstances as such as freight and weather.
If you receive your order and it has been damaged during transit, please contact us immediately at
SALES@SCENTICHE.COM so we can resolve the issue.
Where is my invoice?
Please note all items will be shipped with a printed invoice. In the case that it is mistakenly
misplaced, please contact at SALES@SCENTICHE.COMmentioning your
order number as reference.
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The Delivery Policy of Scentiche Perfumes
At Scentiche Perfumes, we understand that customers need their products
delivered quickly and effectively. Our delivery policy is designed for customer comfort, with the goal that their
packages can be received in no time. We will summarize data about our delivery methodology here, including schedule
openings, costs, and extra conditions.
At Scentiche Perfumes, we endeavor to deliver our products as soon as possible. Orders are normally
handled in something like 24 hours and shipped out in 48 hours or less. Depending upon the transportation strategy
you choose and the timing of delivery, your product can show up somewhere in the range of 2-7 working days.
At Scentiche Perfumes, we offer free shipping on orders over $50. For orders under $50, we charge a
flat rate of $5.99. We also provide worldwide shipping to specific countries for a flat rate of $19.99.
At Scentiche Perfumes, we endeavor to ensure our customers receive their product in excellent
condition. All orders are delivered in protective packaging to guarantee that your product arrives intact. In
addition, we offer tracking services for every order, it gets delivered to the correct location.
At Scentiche Perfumes, we understand that our customers might have a shift in perspective or receive a
product that doesn't measure up to their expectations. To guarantee that our customers are satisfied, we offer a
30-day customer exchange. Customers can return their product no less than 30 days after purchase for a full refund.
At Scentiche Perfumes, we strive to ensure our customers have the most pleasant delivery experience possible. We
offer multiple slots of delivery times, expenses, and conditions to guarantee that all orders are conveyed
undelivered quickly and securely. We offer 30-day exchanges to make sure that our customers are satisfied with their
purchases. If you have questions or to give feedback about our delivery policy, please let us know.
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